New service offers peace of mind

By Matt Ledger

NHTC’s Security Solutions team can help protect your home or business with state-of-the-art security services.

NHTC’s Security Solutions team can help protect your home or business with state-of-the-art security services.

Another day begins in a flurry. Peaceful sleep interrupted by the alarm. Bright lights making eyes cringe as you wander through the morning maintenance routine that seems to run on autopilot. Most mornings it works well, but every now and then a step is skipped. How many times have you been miles from the driveway, only to question, “Did I really lock the front door? Is the garage door shut?”

Technology can play a role in that peace of mind as a safety net for faulty memories, establishing routines that are truly automatic.

Dave Tandy and his wife, Angie, moved to New Hope four years ago. He owns AG Optical, a business where he crafts high-end telescope systems for astrophotographers. While he monitors the

The Tandys were one of the first families to sign up with NHTC Security. Shown here (from left) Gabe, Angie, Ashley and Dave.

The Tandys were one of the first families to sign up with NHTC Security. Shown here (from left) Gabe, Angie, Ashley and Dave.

constellations and shooting stars above, his personal and business properties are kept under close watch by NHTC Security, New Hope Telephone Cooperative’s brand-new, state-of-the-art security service. The Tandys became one of NHTC Security’s first customers last year.

“While I feel like we live in a safe area, and we really like New Hope, it’s just nice to have that extra sense of security that comes from having an alarm system,” Tandy says. “Having the ability to monitor and control the system through our smartphones is just super convenient.”

For home or business

NHTCSecurityTeam0271Upon moving to the area in 2010, the Tandys started Rooster Run Farm. Aside from his telescope business, Tandy operates AG Composites, which creates carbon fiber components for the outdoor sporting industry. In addition to securing their home, the Tandys found it beneficial to add protective measures around their businesses.

“I find them very responsive, and the installation went smoothly,” Tandy says of NHTC’s security team. “It’s one of the advantages of being in a small town and belonging to a telephone cooperative.” NHTC sent technicians to consult with Tandy as he had very specific requirements for their properties.

“Within two or three days, they were out here installing it,” Tandy says. “The system is very easy to use, and we picked up how to do it really quick.”

The family accidentally caused a false alarm, which inadvertently gave them reassurance in the new product. “The response time was very fast,” he says. “I was pleased in that it tested the system. We’ve had other systems in the past at our previous homes and had the alarm go off. It seemed like a long time before they called. So this system is very reassuring now.”

New technology for NHTC

The touch screen can conveniently display the five-day forecast.

The touch screen can conveniently display the five-day forecast.

Last year, NHTC’s security installers received their level-two security system certifications from state officials.

Ever since the first phone line was installed in 1948, locals have turned to NHTC as a reliable partner for telecommunications and cable TV services. The new service features a two-tiered security system to help safeguard families. Homeowners can start with the traditional basic landline security system, consisting of a motion sensor and window contacts that interact wirelessly with a touch screen terminal. A glass breakage sensor can lessen the number of security devices in any room with numerous windows. The siren will alert owners in the event of an intruder, and the 24/7 monitoring will inform the proper authorities.

NHTC installer Bart Hopkins checks the security system’s touch screen display.

NHTC installer Bart Hopkins checks the security system’s touch screen display.

NHTC installers can customize the system to fit your home and future needs — including those of your four-legged family members.. The Tandys’ dog, Kodiak, a Treeing Tennessee brindle, was the original security for the family. NHTC Security added a pet-immune motion detector that allows Kodiak to freely roam inside the home without causing any false alarms.

For those who have bought new systems with national security providers, NHTC can usually take over the monitoring of qualified equipment, at a lower monthly cost, once that contract has expired. All of the installed equipment can be covered under a lifetime warranty for a small fee and will belong to the homeowner upon completion of the three-year contract.

Expanding the Possibilities

NHTC Security customers can be upgraded to the TotalConnect package, which the Tandys selected, adding cellular and Wi-Fi communicators to the system and giving them the mobility to use a smartphone as a keypad access to the system.

Customer Service Supervisor Kanita Medlen (back) with Billing Coordinator Nikki Dudley can help you decide which security features are right for you.

Customer Service Supervisor Kanita Medlen (back) with Billing Coordinator Nikki Dudley can help you decide which security features are right for you.

When it becomes available later this year, the Tandys, and all other customers, will be able to add Wi-Fi surveillance cameras to remotely monitor their property and keep track of their kids’ activities.

Another convenience to the NHTC system is the weather display from the control panel. A quick tap of the control panel will display a five-day forecast. “One other thing that is very convenient with us being in such a tornado-prone area is that our alarm system will automatically alert us of the warnings that come out,” says Tandy. Within the first month of having the system, the Tandys experienced a late-night alarm that alerted them of a tornado warning. “That’s a real nice feature that we’ve never had in the past,” Tandy says.

NHTC Security can help customize a solution that is just right for your home and budget. Homeowners can save as much as 15 percent on their homeowners insurance rates with qualified security systems, making home security more affordable than you might think. Call 256-723-4211 and schedule a free consultation today!